About Healthlottery: the story behind Britain’s health-focused lottery
Ever wondered who’s actually behind Healthlottery and where your £1 ticket really goes? This page pulls together everything the operator publishes about its structure, its licensing, and the £137,774,474 it has raised for communities across Great Britain — so you can play with the full picture in mind.
Who is behind Healthlottery?
Healthlottery is a Great Britain society lottery. The draws are promoted and managed by The Health Lottery ELM Limited on behalf of The Health Lottery Foundation (PO Box 8109, Daventry, NN11 1JA; Promoter: Delva Patman), whose correspondence address is the Northern & Shell Building, 10 Lower Thames Street, London EC3R 6EN. Sources such as sistersites.org.uk note that the operation sits within the Northern and Shell group.
So no, it isn’t a faceless offshore site. It’s a UK-based operation with a real London address, a named promoter, and a proper corporate structure behind every draw.
Is Healthlottery licensed and regulated?
Yes — and the paperwork is solid. The Health Lottery ELM Limited is licensed and regulated in Great Britain by the UK Gambling Commission under Account number 26057, with licence numbers 000-026057-R-309179 and 000-026057-N-309180. Those details are publicly verifiable on the Gambling Commission’s register, which is always a good sign.
That licensing also brings the usual protections you’d expect: players must be 18 or over, hold a GB bank account and a GB address, and the operator supports GAMSTOP, BeGambleAware, Gamblers Anonymous and GamCare for anyone who needs a hand keeping play in check.
What is the mission?
The idea is refreshingly simple: a lottery where a fixed slice of every ticket funds local health projects. Rather than vague promises, Healthlottery commits to a published allocation model — and it reports its totals openly, which we’ll dig into next.
How does Healthlottery support health causes?
Healthlottery sends 20% of every lottery draw ticket and online scratchcard purchased straight to good causes, with 34% of spend across all games going on prizes. That split is published by the operator, so you’re not taking anyone’s word for it — the numbers are right there.
To date, £137,774,474 has been raised for communities across Great Britain. Funding is channelled through The Health Lottery Foundation, which distributes money to health-related projects in different regions rather than concentrating it in one place.
The kinds of initiatives supported typically sit at community level — local health and wellbeing projects rather than big national institutions. The charm of the model is that ticket money from one part of the country helps fund causes in communities like it.
How does the Healthlottery draw model work?
Tickets cost £1 per lottery entry, and draws for the flagship game The Big Win are normally held Tuesday to Saturday, with sales closing at 19.45 on each draw day. Winning numbers come from an approved random number generator, and Wednesday and Saturday entries also include a free entry into the Free Prize Draw with a prize of at least £100,000.
You can play one-off entries funded by debit card, or set up a subscription if you fancy never missing a draw. The subscription tiers are paid by monthly Direct Debit or recurring debit card payment:
- Superdraw VIP — £6.75 a month for one line
- Big Win Classic VIP — £17.00 a month
- Big Win All Draw VIP — £23.75 a month
Each subscription allows up to a maximum of 3 lines. Winnings land in your online wallet, and withdrawals go back to your debit card via My Account > My Wallet > Withdraw funds, with your password required for security. The operator doesn’t state a processing timeframe, so treat that as an open question.
How does it balance prizes with giving?
The philosophy is transparent by design: 34% of spend across all games goes on prizes, and 20% of draw tickets and scratchcards goes to good causes. That balance is published rather than buried, and the random number generator used for draws is approved — so fairness isn’t just a marketing line, it’s part of the licensing setup.
New players also get a small sweetener: a welcome bonus of 50% up to £1. Do note the terms — free tickets won through the lottery can’t be used on All or Nothing, Quickwin or online scratchcards, prize tickets expire after 180 days, and a ticket prize can be entered into a draw of the player’s choice (up to 5 weeks in advance for online players). Opening multiple accounts to grab the bonus repeatedly can see offers withdrawn or the account closed. More on the fine print lives here: Healthlottery terms and conditions.
If you’re after draw outcomes rather than the backstory, that’s covered separately: Healthlottery results.
How can you contact Healthlottery?
Healthlottery’s customer support runs on 0330 390 22 89, available 09:00 to 17:30 Monday to Friday, or by email at help@healthlottery.co.uk. The operator’s correspondence address is Northern & Shell Building, 10 Lower Thames Street, London EC3R 6EN.
A few practical notes from the operator’s own help material:
- Your username is always the email address you registered with — handy if you ever get locked out.
- Account sign-up happens via the Sign up link at the top of every page at healthlottery.co.uk.
- Safer gambling tools — deposit limits, time-outs (24 hours, 48 hours, one week or one month), instant win opt out and self-exclusion from 6 months to 5 years — are managed inside your account.
For anything around how your data is handled, the operator’s policy is summarised here: Healthlottery privacy policy. And if you just want the big picture of what playing involves, start from the beginning: Healthlottery overview.
Frequently asked questions about Healthlottery
Who operates Healthlottery?
The Health Lottery ELM Limited promotes and manages the draws on behalf of The Health Lottery Foundation, based in Daventry with a London correspondence address. External sources state the operation sits within the Northern and Shell group, and the named promoter is Delva Patman.
How much of my ticket price goes to health causes?
According to the operator, 20% of every lottery draw ticket and online scratchcard purchased goes to good causes, while 34% of spend across all games is paid out in prizes. In total, £137,774,474 has been raised for communities across Great Britain.
What types of health projects does Healthlottery fund?
Funding is distributed through The Health Lottery Foundation to community-level health and wellbeing projects across Great Britain. The focus is on local initiatives rather than national institutions, with money raised in one region helping causes in communities like it.
Is Healthlottery licensed and regulated in United Kingdom?
Yes. The Health Lottery ELM Limited is licensed and regulated in Great Britain by the UK Gambling Commission under Account number 26057, licence numbers 000-026057-R-309179 and 000-026057-N-309180. Players must be 18 or over with a GB bank account and address.
How can I contact Healthlottery customer support?
You can call 0330 390 22 89 between 09:00 and 17:30 Monday to Friday, or email help@healthlottery.co.uk. Written correspondence goes to the Northern & Shell Building, 10 Lower Thames Street, London EC3R 6EN.
Fancy seeing how it all works in practice? Head over to the operator’s site and check out the draws for yourself.